FAQs

Our new range of contactless catered chalets offer you all the benefits of a chalet holiday, but with an increased element of privacy for your group. Please note, these chalets are available for sole occupancy only. Find out more about what to expect from our contactless catered chalet holidays below.

Why Book With Us?

  • Advice from ski experts
  • Hand-picked hotels, chalets and apartments
  • Tailor-made service
  • Dedicated client services team
  • ABTA & ATOL protection
  • Award-winning tour operator

You’ll enjoy all the benefits of a standard catered chalet, the only difference is there won’t be a chalet team coming in and out to prepare and serve the food.

Four days before arrival we will send you a comprehensive provisions list with everything you would want for your holiday. Arrive in resort to find your chalet has been fully stocked. The fridge and cupboards will be full of all the provisions you need for the week. This might be oven-ready meals, ingredients to prepare dishes like fondue or Bolognese, dry goods, dairy, fresh fruit and vegetables, meat and fish. There will also be a range of teas, coffees, beer and wines.

All that’s left for you to do is choose what food you’d like to enjoy and when, then just heat it up or throw together a few simple ingredients and enjoy.

If you opt for the contactless catering service, the price of your chalet will include:

  • Breakfast every day (including, coffee, tea, fruit juice, cereals, eggs, bacon, bread, jam etc)
  • Afternoon tea – cakes, biscuits, fresh fruit. To be enjoyed with a warming cup of tea after a day in the cold
  • 3-course dinner 6 out of 7 nights
  • Beer, plus unlimited red and white wine
  • Selection of teas and coffee
  • Premium chalets also include champagne for your first night, a Kir aperitif before dinner, selection of cheeses and port, and premium items on the menu

 
View Our Sample Menus Here

Of course! Please let us know of any dietary requirements when booking and we will adapt the menu to cater to your needs. Please note, there is a small supplement for gluten or dairy free menus.

If you would like the freedom to choose your own menus, or prefer to dine out some nights, our á la carte contactless service gives you this flexibility. Order the food and drink of your choice, for the nights you want. Your order will be brought from a larger supermarket down the mountain, which means you’ll benefit from better prices than the smaller supermarkets in resort.

Of course, if you prefer to fully self-cater for the week, that’s no problem either and we can offer the chalet on a self-catered basis.

Our contactless catered chalets are split into two categories, Classic and Premium. Both offer the same service, but with a slight difference in food and drink provided.

Premium chalets include champagne for your first night, a Kir aperitif before dinner, selection of cheeses and port, and feature premium items on the menu.

On arrival, you will find the beds made, fresh towels, bath robes and slippers laid out. Mid-way through the week, while you’re out, your concierge team will come in and clean the chalet, provide fresh towels and make up the beds.

If you prefer daily cleaning, this can be arranged, just let us know.

For those that would like a higher level of service, we can also provide drivers and private chefs. Just let us know on booking, or with your ski concierge prior to arrival.

Ski Chalets will be ready on arrival – beds made, dinner ready, fridges stocked, wine-cellars replenished, skis and lift passes all booked. But you won’t see us. We will, however, be at the end of the phone if you need us. You and your family will be safe and looked-after, as we work in the background, providing everything you need.

Our contactless chalet packages come with flights and transfers and are ABTA & ATOL protected. This is a brilliant way to enjoy the chalet experience next winter for those looking for that increased element of privacy.

We Can Tailor-Make a Holiday to Suit You...

We have a team of experts on hand to help you choose the perfect holiday. From a luxury ski weekend in Val d’Isère to a big adventure in the Rockies, we’re whatever you want your holiday to be.

Make an Enquiry

"*" indicates required fields

T&Cs
By providing your details you agree to be contacted by us on the basis of legitimate interest and PEC Regs S.22 ‘soft opt-in’.
This field is for validation purposes and should be left unchanged.