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Careers

Love travel? Come and join our team..... 

Ski Solutions is part of the Active Travel Group which has combined revenues of over £30m and brings together a team of 80 outdoors and mountain travel professionals looking after over 23,000 customers across its five brands. Travel, whether it be skiing in the Alps, hiking the West Highland Way or cycling the vineyards of Provence is in our DNA.

We encourage a fun, fast-paced atmosphere where staff turnover is low and the opportunity to develop within the organisation is clear. It goes without saying that when we’re not working, we know how to enjoy ourselves, from summer evening rounders in Battersea Park to the legendary end of season team trip to the Alps.

This is a great opportunity to join a dynamic, high-performing team with fantastic career prospects. 

Ski Solutions and outbound cycle brands, BSpoke and Cycling for Softies are London based in fantastic open plan river-side offices adjacent to Battersea Bridge.

careers

Current London based vacancies listed below:

  • Ski Sales Account Manager
  • Operations Admin Assistant

 

Sales Account Manager

Role profile
We are looking for a talented Account Manager to join our leading winter-sports tour operator and travel agent. This is a fantastic opportunity to join an innovative, fast-paced sales team within a fast-growing luxury travel company based in a fantastic office in south-west London.
 
As Account Manager, you will be the first point of contact for clients. The purpose of this role is to develop and maintain a relationship with clients through focused account management. Using your sales skills and experience, you will convert enquiries into bookings making sure that agreed targets are achieved whilst maintaining the company’s high standard of unparalleled service. It’s important you are a keen skier who’s passionate about the mountains and looking for an exciting new challenge. 
 
Key responsibilities
  • Convert enquiries into sales by tailoring a package specific to the client’s requirements
  • Using expert knowledge of the ski industry to recommend a holiday package for clients
  • Attempting to close the sale at every opportunity
  • Actively seek to improve the level of service offered to clients with a commitment to go the extra mile and exceed expectations
  • Achieve and exceed sales performance targets against KPI’s including call conversion and margin targets
  • Take ownership and accountability of your work ensuring 100% booking accuracy
  • Develop and increase knowledge of products across the Ski Solutions range
  • Demonstrate willingness and flexibility to assist other departments with customer queries
  • Outbound calls to existing clients to maintain Account Manager relations
  • Manage your sales pipeline and bookings using our CRM and reservation systems
 
Personal Specification
 
Knowledge and Experience: 
  • Proven sales track record, preferably in ski sales/tailor made ski sales
  • Proven record of working in a target driven sales environment
  • Highly sales motivated
 
Skills
  • Excellent verbal and written communicator, builds strong trusting relationships with clients
  • Ability to work under pressure to handle targets with a strong sense of urgency
 
Attributes
  • Pro-active problem solver and takes ownership for own performance
  • Committed and flexible approach, a strong team player
 
Remuneration
 
We are proud to offer a market leading remuneration package that rewards hard work. All of our new starters undertake an extensive three-month training and induction period. The average OTE for a new starter in their first year with modest sales experience is £32k. Our higher earners with a few years’ experience earn over £45k on average, with uncapped commission potential. 
 
In addition to our competitive salaries we offer a great benefits package including the following:
 
  • Contributory pension
  • Cycle to work scheme
  • Childcare vouchers
  • Generous travel discounts across the Active Travel Group brands
  • Friends and Family discount scheme
  • Discounts on outdoor kit and clothing
  • Travel opportunities
 
To apply for this position please email the Head of Sales, Hugo Clarke at hugo@skisolutions.com with your CV and covering letter. All applications will be treated in the strictest confidence.

 

Operations Admin Assistant

Role Introduction

This is a wide-ranging and exciting role, supporting our winter-sports programme, in a fast growing and ever-changing business. As part of our Operations team, you will be responsible for the accurate and timely delivery of our holidays, and you will help to support our Client Services and Sales teams with all administrative aspects of the booking process once the client has confirmed their holiday. Our ideal candidate will have unparalleled attention to detail, the willingness to go the extra mile and a flexible, positive attitude. 

 

Roles and Responsibilities

  • Processing new bookings and invoices
  • Preparing travel itineraries and dispatching client travel documents
  • Producing ski hire vouchers for the client 
  • Collecting client names and passenger details prior to departure
  • Liaising with tour operators to administer changes to client bookings
  • Supporting the Client Services Manager and the wider Client Services team with ad hoc admin duties
  • Arranging client payments by phone or bank transfer
 
Essentials
  • Previous office experience
  • Excellent written communication and a friendly telephone manner with a willingness to go the extra mile
  • Exceptional organisational skills and attention to detail 
  • You must work well in a team with a hard-working and flexible approach
  • Proven ability to meet deadlines
  • Numerate
  • A love of the mountains and / or cycling and travel
 
Would like
  • Language skills (French, German or Italian) are useful
  • A background in high-end tailor-made travel

 

Remuneration and benefits
  • In addition to our competitive salaries we offer a great benefits package including the following:
  • Contributory pension
  • Cycle to work scheme
  • Childcare vouchers
  • Ski Solutions travel discounts
  • Friends and Family discount scheme
 
If you would like to be part of the success story at Ski Solutions email our Operations Team Leader, Tom Bussenschutt thomasb@skisolutions.com, with your CV and covering letter explaining why you would like to be a part of the team. All applications will be treated in the strictest confidence.
 
Unsolicited agency applications will not be considered.

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