Operations Executive

Operations Executive

This is a wide-ranging and exciting role, supporting our winter-sports and cycling programmes, in a fast growing and ever-changing business. As part of our Operations team, you will be responsible for the accurate and timely delivery of our holidays, and you will help to support our Client Services and Sales teams with all administrative aspects of the booking process once the client has confirmed their holiday. Our ideal candidate will have unparalleled attention to detail, the willingness to go the extra mile and a flexible, positive attitude.

Roles and Responsibilities

  • Processing new bookings and invoices 
  • Preparing travel itineraries and dispatching client travel documents 
  • Producing ski hire vouchers for the client 
  • Collecting client names and passenger details prior to departure 
  • Liaising with tour operators to administer changes to client bookings 
  • Supporting the Client Services Manager and the wider Client Services team with ad hoc admin duties 
  • Arranging client payments by phone or bank transfer 


  • Excellent written communication and a friendly telephone manner with a willingness to go the extra mile
  • Exceptional organisational skills and attention to detail
  • You must work well in a team with a hard-working and flexible approach
  • Proven ability to meet deadlines
  • Numerate

Would like

  • Previous office experience
  • Language skills (French, German or Italian) are useful
  • A love of the mountains and / or cycling and travel
  • A background in high-end tailor-made travel

We offer a great benefits package including the following

  • Rapidly growing business with bases in the England, Scotland and Ireland, offering opportunities to grow your career within the Active Travel Group
  • Regular social activities including annual end-of-season ski trip, summer BBQ’s and regular weeknight events
  • Modern open-plan office adjacent to Brixton Market, with opportunity for hybrid home working
  • Contributory pension
  • Active Travel Group travel discounts
  • Friends and Family discount scheme
  • Cycle to work scheme/childcare voucher scheme


  • £22,000 (OTE)


About Our Company

Our team at Ski Solutions is made up of passionate skiers, together we create tailor-made ski holidays and wonderful memories for our clients.

Why Choose Us

Our company culture is supportive and fun with hybrid working and regular week-night events. We also enjoy an end of season annual ski trip.

How To Apply

To apply for this position, please email your CV and covering letter to our Head of Client Services, Murray Dee, at careers@skisolutions.com.


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