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Terms & Conditions

By using this Site you accept that you agree to the following terms and conditions. References in these terms and conditions to "we", "ours" and "us" are references to Ski Solutions.

We may at any time modify these terms and your continued use of this Site will constitute acceptance of such terms in force at the time of your use. These terms and its performance shall be governed by the laws of England and Wales and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts in England and Wales in respect of any disputes or claims arising out of or in connection with these terms.

How the website works

Information on this Site is managed by Ski Solutions Ltd. Third party providers and distributors have also contributed to this Site. We make every effort to ensure that all information on this Site is correct and up-to-date. You should be aware, however, that any flight and/or holiday details appearing on this Site should be considered indicative only until confirmed by Ski Solutions or any third party with or through whom you book your holiday, ski rental, lift passes, ski school or accommodation and may not be fault-free although we will do our best to correct any errors or omissions as soon as we are notified of them.

We do offer hypertext links to other websites merely for your convenience. The inclusion of such links on our Site does not mean that we endorse any material on those linked sites or have any association with them whatsoever.

Information on this Site is owned by us or our licensors and all rights are reserved. You should not copy, publish or sell any information obtained from our Site although you are welcome to download and print out pages for your personal use.

Ski Holiday Finder

By using the Holiday Search you accept that you have read and agree with the following:

  • Resort, property and map information is managed by Ski Solutions Ltd. Ski Solutions has used its best efforts to ensure that all information is correct and up-to-date. However, all holiday details including property descriptions, travel information, pricing and discounts, insurance details, terms and conditions should be considered as indicative only until confirmed by Ski Solutions prior to booking.
  • Fulfillment and ticket sales are handled by Ski Solutions Ltd. We are a fully bonded travel agent (ABTA No. C6711, ATOL No. 4055) and all travel contracts will be between you, Ski Solutions and any tour operators or other travel providers you choose.
  • Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL certificate but all the parts of the trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL certificate go to: www.atol.org.uk/ATOLCertificate
  • Sending in a booking request is not a contract to purchase a holiday. Bookings are only valid once confirmed directly by Ski Solutions. Until that time, you have no obligation to purchase, nor have Ski Solutions or any other party any obligation to provide you the holiday(s) you have selected or any other holiday, product or service.
  • Ski Solutions takes no responsibility for any direct, indirect, incidental, special or consequential damages arising out of or in any way connected with the use of the Ski Holiday Search or with a delay or inability to use Ski Holiday Search, or for any information, product, or service obtained pursuant to the use of Ski Holiday Search, whether based on contract, tort, strict liability or otherwise.

If you have any questions on these conditions or any other aspect of Ski Holiday Search, please call Ski Solutions (+44 207 471 7700) or e-mail chalets@skisolutions.com.
 

Travel Bookings and Email Enquiries

Please note when booking a holiday or other product through Ski Solutions that:

  • Holidays are not guaranteed until tickets are confirmed and purchased. All fares, flight and holiday details are subject to change in accordance with the terms and conditions of the relevant operator of your flight or holiday.
  • Purchase of an airline ticket does not guarantee you a seat on a particular flight.
  • It is your own responsibility to ensure that you can comply with any passport, visa or inoculation requirements; we cannot be responsible for any fluctuations in exchange rates where you are being charged in local currency for (part of) your holiday package.
  • Late booking fees (charged by Ski Solutions or the tour operator) and flight/room supplements may be levied at the time of booking and will be reflected in the booking confirmation and tour operator invoices.

 

Privacy Policy

When you complete a Request, you will need to provide us with personal information about you such as your name and address. We take pride in treating such personal information with the respect if deserves.

Some information is gathered without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information. A cookie is a piece of data stored locally on your computer and contains information about your activities on the internet. On our website, we use cookies to track your progress through our site. The information in a cookie does not contain any personally identifiable information you submit to our site.

Email Policy Summary

It is easy to subscribe and unsubscribe at any time, either by clicking unsubscribe on any promotional correspondence, or sending us the email that needs unsubscribing or ammending via the contact form.
We will not give away, or sell your email address or any other personal details without your consent. Your email address is only used by us, but, following a holiday booking it may be passed on to the relevant tour operator, airline, hotel, chalet and transport company associated with your travel arrangements. You may receive communications from us in the form of enewsletters and mailings.

Liability

Neither we, nor any other third party provider of accommodation, ski extras or holidays make any warranties and/or representations, express or implied, as to the accuracy of the information contained on this Site.

We do not make any warranties and/or representations as to the nature or standard or otherwise of any services offered on or through this Site. Neither we nor any other third party provider of flights or holidays accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of (i) your use of or reliance on any content available on or through this Site, (ii) any failure to access or delay in accessing this Site or (iii) the performance or non-performance of any services by us or third party providers of flights or holidays.

Our liability shall be limited in respect of direct loss (save in the case of personal injury or death, in respect of which there is no limit) to a maximum of the price of the product or service to which the claim relates.

If any of the above limitations and exclusions, in whole or in part, is found to be unlawful, void or for any other reason unenforceable, that exclusion or part thereof shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) thereof in question.

Disclaimer

While every effort has been made to ensure that all the information and instructions on this site are accurate, up-to-date and safe, skiing is a dangerous and unpredictable sport. Ski Solutions takes no responsibility for injuries or damage that may occur as a result of following instructions or recommendations made here.

Competition Terms and Conditions

Please read these competition rules carefully. If you enter one of our competitions, we will assume that you have read these rules and that you agree to them.

1. To enter a competition you must be a UK resident.  Competitions are not open to employees (or members of their immediate families) of Ski Solutions.

2. No purchase necessary.

3. Only one entry per person.

4. The closing date is as specified in each competition, and Ski Solutions reserves the right to amend the competition end date at any time.

5. The prize will not be transferable to another person.

6. No part of a prize is exchangeable for cash or any other prize.

7. If an advertised prize is not available, we reserve the right to offer an alternative prize of equal or greater value.

8. Ski Solutions will endeavour to send prizes within a month of the competition end date but cannot guarantee this delivery time.