Staying Safe

We want to make sure that you are fully informed and ready for your ski holiday with us during these unusual times. 

You can be reassured that we are in constant contact with our suppliers and tourist boards to keep you up to date with all the latest Covid-19 protocols. Our team visited the mountains in September to get a view from our suppliers on the ground which you can see in this short video. We will update this page as and when we have new information.

Please keep in mind, regulations can differ depending on where you are travelling to, but this should give you a good indicator of what to expect this season. Most of all, be safe and have fun.

Before you go

  • You may need to complete a Passenger Locator Form depending on the country you are travelling to for your holiday.
  • Make sure you remember your face mask. Please check with your specific flight operator for their rules - some require surgical face masks specifically.
  • Social distancing measures means it could take longer to get through the airport security checks and board the aircraft so make sure you leave plenty of time.

In resort

  • Regulations around wearing a mask and social distancing may be different depending on the country you visit.
  • Face masks will be mandatory on resort shuttle buses.
  • If you cannot wear a face mask, you can download a Government exemption card, or you may wish to wear a face shield instead.


  • Masks will be mandatory indoors in all communal areas.
  • You will need to pre book services such as spa facilities
  • There will be no buffets - please check your specific accommodation to find out what to expect.
  • Social distancing measures will be in place.

Ski lifts and gondolas

  • You will be asked to wear a face covering and social distance when using lifts and gondolas. We understand that a ski buff should be fine for skiing and lifts. These should be available to purchase and many resorts are giving them away for free with lift passes.
  • Some ski lift and gondola stations will provide hand sanitiser.

Ski hire

  • As always, you can expect ski and snowboard equipment to be thoroughly cleaned between customers.
  • There may be a limit on the number of people allowed in ski hire shops and you will be asked to wear a face mask too.

Ski school

  • The regulations around ski and snowboard lessons will vary country to country.
  • There may be reduced class sizes for group lessons, and you will be asked to wear a face mask and social distance when gathering to listen to the instructor.

Bars, restaurants and après ski

  • How bars and restaurants operate is also different in each country. They may close earlier, and you might find limits on the number of people per table. 
  • Generally, it will be table service only.
  • Table distance a minimum of 1m apart, or fixed partitions installed.
  • Face masks mandatory when walking around the premises.
  • All surfaces thoroughly cleaned with increased frequency.
  • A reduced après programme with most après taking place outside in the fresh air. On snowier days where this isn’t possible, we will see reduced capacity indoors to prevent overcrowding.

Returning home

  • Before you return home, you’ll need to complete a Passenger Locator Form for the UK Government as part of the Test and Trace service.



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