Our Travel with Confidence Policy

Book with Confidence

The travel world may feel a little uncertain at the moment, but we want to inspire complete confidence in you so that when you book with us, you enjoy peace of mind. Which is why, as a fully bonded tour operator, we look after you from beginning to end, whatever happens.

Our Flexible Booking Promise

We have introduced a flexible booking policy across our tailor-made ski holiday programme. Enjoy low deposits where available and no amendment fees on changes to your date or destination, up to 12 weeks before departure. You can read more about our flexible booking policy here.

Your Money is Safe in our Hands

Ski Solutions was established in 1986 and is the UK’s original specialist ski travel agent and tailor-made tour operator. We are part of the Active Travel Group and we are ABTA and ATOL members, so when you book a tailor-made ski holiday with us, your money is 100% financially protected.

If the FCDO advises against all but essential travel due to the Coronavirus, we will contact you as soon as possible to discuss your options, including rebooking to another destination or date where possible. For those clients unable to postpone their holiday, we will be in touch to discuss refund options.

For more information please click here

Over 30 Years’ Experience

Our team of travel experts have been in the business for over 30 years and have a wealth of collective experience. During this Covid-19 crisis we have supported our clients throughout, bringing many hundreds home at short notice from across the world as ski resorts closed in March.  We are here to support you right from the initial booking through to your return so rest assured you will be in safe hands.

Client Concierge Team

Our client concierge team will support you in advance of and during your holiday. We also have a dedicated emergency phone line, which you can contact if you are in need of urgent support during your holiday.

In Resort

We are working closely with our suppliers to ensure adherence to best practice Covid-19 guidelines. We are constantly speaking with ski resorts to keep up to date with the measures they are taking to ensure the health and safety of our clients in resort. 

Why book with us?

  • We're ABTA & ATOL bonded so your money's safe with us
  • Flexible booking and low deposits
  • Enjoy tailor-made service as standard
  • Over 30 years of experience

Coronavirus Travel Information

View our Coronavirus FAQs page for information on the coming season.


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