The Riffelalp Resort succeeds in being a luxury hotel which is relaxing and informal. It's really geared to skiing with comfortable ski-room and excellent, helpful service. The provision of a guide was an unexpected bonus -he was most patient and proved invaluable in poor weather. The pools and wellness area were wonderful after long days on the slope -swimming in the heated outdoor pool and taking in the glorious spectacle of the Matterhorn is a particular memory. The only problem staying in an upmarket hotel is that extras are pricey -especially tea!